Conflict

Fix conflict at work before it fixes you...

As a counsellor and psychotherapist my teaching and thinking is increasingly applied to management development. I think many situations, particularly in business, are crying out for something other than a completely power-based, 'wild-western' approach. In fact, conflict is a spanner in the works of any organisation. And with more and more people involved in making decisions and coming up with ideas, there's more room for conflict than ever before.

Here I take the viewer through three situations that vividly illustrate how to resolve conflict at work. I explain how to mediate between warring parties in your team - and how to resolve conflict you're involved in yourself. Whether you're the manager or any member of the team, you'll find this emotionally charged video a great help in bringing damaging conflicts to a positive resolution.

Available from Melrose Films, Video Arts, Dunbarton House, 68 Oxford Street, London WC1N OLH (Tel - 0207 637 7288; Fax - 0207 580 8103)