Tough Interviews

A tough interview takes place whenever an employee has to be given information which is potentially unpleasant or unwelcome to them. In a phrase, you are breaking bad news. The dilemmas which give rise to these interviews are fairly obvious - redundancy, poor performance, disciplining, dismissal. But the techniques required to carry them out successfully are elusive and far from obvious. When launching this video to MPs in the House of Commons, I said: "I've been fired several times - but never properly".

This video, using unscripted, dramatic roleplays in the Melrose Masterclass series shows you exactly how to cope with the emotions and decisions involved. Most of us would wish to avoid these encounters but the truth is we cannot - or must not.

Available from Melrose Films, Video Arts, Dunbarton House, 68 Oxford Street, London WC1N OLH (Tel - 0207 637 7288; Fax - 0207 580 8103)